Privacy Policy

LaChuppah may collect information that you provide when creating or managing a profile, using the app, contacting support, or interacting with other users.

This may include:

• Name
• Email address
• Phone number, where required
• Age or date of birth
• Gender
• Location or general area
• Profile photos
• Family or background information
• Dating preferences
• Religious, community, or lifestyle information that you choose to provide
• Education, work, or personal background
• References or contact details, if provided
• Information submitted by parents, representatives, matchmakers, or shadchanim
• Reports, support messages, or safety concerns sent to us
• App usage information, such as login activity, profile activity, device information, and technical logs

Some information may be personal or sensitive. Please only provide information that is appropriate and necessary for the purpose of using LaChuppah.

We may use information to:

• Create and display user profiles
• Help users, parents, and matchmakers find appropriate potential matches
• Review profiles before they appear in the app
• Provide privacy and consent-based contact features
• Operate, maintain, and improve the app
• Respond to support requests
• Review reports and safety concerns
• Prevent abuse, scams, fake profiles, or misuse
• Comply with legal, safety, or platform requirements
• Communicate important updates about the service

Profile information may be visible to other approved users of LaChuppah, depending on the app's settings and matching features.

LaChuppah is designed to protect privacy, but users should understand that information they submit to a dating or matchmaking platform may be seen by others inside the app. Do not submit information that you do not want other relevant users to see.

LaChuppah aims to protect private contact details and encourage respectful, consent-based communication. Contact details should not be shared or used outside the app in a way that violates another person's privacy or the app's rules.

LaChuppah does not sell user personal information.

We may share information only where needed to operate the service, such as with:

• Technology providers that help host, store, secure, or maintain the app
• Support or moderation team members who need access to handle reports or user issues
• Legal or safety authorities if required by law or necessary to protect users
• Other users, where the information is part of a profile or feature intended to be visible inside the app

We take reasonable steps to protect user information and keep it secure. However, no online system can be guaranteed to be completely secure. Users should be careful about what they submit and should report any privacy or safety concerns immediately.

We keep user information for as long as needed to provide the service, manage accounts, handle safety issues, comply with legal obligations, resolve disputes, and improve the app.

If a user asks for their account or profile to be deleted, we will review and process the request, unless we need to keep certain information for legal, safety, fraud-prevention, or record-keeping reasons.

Users may request account deletion or ask privacy-related questions by contacting: support@lachuppah.app

Please include enough information for us to identify the relevant account or profile.

LaChuppah is intended for adults seeking appropriate introductions for marriage. It is not intended for children or underage users. Users must not create profiles for minors or use the app in a way that violates applicable law.

LaChuppah may use third-party services for hosting, authentication, analytics, storage, email, notifications, payments, or technical support. These services may process data as needed to help operate the app.

We may update this Privacy Policy from time to time. If we make significant changes, we may notify users through the app or website. Continued use of LaChuppah after changes means you accept the updated Privacy Policy.

For privacy questions, data requests, or concerns, please contact: support@lachuppah.app